Chapter consumer-protection: Consumer Protection Assertion-Reason Questions | business studies Class 12 CBSE

Assertion-Reason

Easy difficulty • Check the statement and reason

Easy

Question 1

Logic Check

Assertion (A): The Consumer Protection Act, 2019 applies to both online and offline transactions. Reason (R): The Act covers transactions through electronic means, teleshopping, direct selling and multilevel marketing.

Reasoning Options

ByteNotes

Assertion-Reason

Medium difficulty • Check the statement and reason

Medium

Question 2

Logic Check

Assertion (A): A person who purchases goods for resale is treated as a consumer under the Consumer Protection Act, 2019. Reason (R): The Consumer Protection Act, 2019 is applicable to all types of buyers without any exception.

Reasoning Options

ByteNotes

Assertion-Reason

Easy difficulty • Check the statement and reason

Easy

Question 3

Logic Check

Assertion (A): ISI mark on electrical goods provides quality assurance to consumers. Reason (R): ISI mark is awarded by Bureau of Indian Standards and indicates the product meets prescribed quality and safety specifications.

Reasoning Options

ByteNotes

Assertion-Reason

Medium difficulty • Check the statement and reason

Medium

Question 4

Logic Check

Assertion (A): Consumer protection is important only from the perspective of consumers. Reason (R): Businesses can ignore consumer interests as their primary goal is profit maximisation.

Reasoning Options

ByteNotes

Assertion-Reason

Medium difficulty • Check the statement and reason

Medium

Question 5

Logic Check

Assertion (A): The District Consumer Commission can handle complaints up to ₹50 lakh. Reason (R): For complaints exceeding ₹2 crore, the National Commission has jurisdiction.

Reasoning Options

ByteNotes

Assertion-Reason

Hard difficulty • Check the statement and reason

Hard

Question 6

Logic Check

Assertion (A): 'Caveat emptor' means 'Let the seller beware.' Reason (R): In modern consumer markets, the responsibility has shifted to the seller to ensure quality and fair dealing.

Reasoning Options

ByteNotes

Assertion-Reason

Medium difficulty • Check the statement and reason

Medium

Question 7

Logic Check

Assertion (A): The Right to be Heard empowers consumers to file a complaint and get heard in case of dissatisfaction. Reason (R): Many enlightened businesses set up consumer service and grievance cells to support this right.

Reasoning Options

ByteNotes

Assertion-Reason

Easy difficulty • Check the statement and reason

Easy

Question 8

Logic Check

Assertion (A): Consumers have a responsibility to ask for cash memos on purchases. Reason (R): A cash memo serves as proof of purchase and is essential while filing a consumer complaint.

Reasoning Options

ByteNotes

Assertion-Reason

Medium difficulty • Check the statement and reason

Medium

Question 9

Logic Check

Assertion (A): An NGO can file a complaint in a consumer court on behalf of the general public. Reason (R): Only the directly affected consumer is eligible to file a complaint under the Consumer Protection Act, 2019.

Reasoning Options

ByteNotes

Assertion-Reason

Easy difficulty • Check the statement and reason

Easy

Question 10

Logic Check

Assertion (A): Business organisations engaging in unfair trade practices may face government intervention. Reason (R): Government intervention can tarnish the image of a company and hence businesses should voluntarily protect consumer interests.

Reasoning Options

ByteNotes

Assertion-Reason

Hard difficulty • Check the statement and reason

Hard

Question 11

Logic Check

Assertion (A): Product liability means the responsibility of a manufacturer to compensate for harm caused by a defective product. Reason (R): Product liability does not extend to service providers, only to product manufacturers.

Reasoning Options

ByteNotes

Assertion-Reason

Medium difficulty • Check the statement and reason

Medium

Question 12

Logic Check

Assertion (A): The Right to Safety protects consumers against goods and services hazardous to life and health. Reason (R): Electrical appliances carrying ISI marks are assured to meet safety and quality specifications.

Reasoning Options

ByteNotes

Assertion-Reason

Medium difficulty • Check the statement and reason

Medium

Question 13

Logic Check

Assertion (A): Consumer protection is important for businesses as it uses society's resources. Reason (R): Businesses use societal resources and must supply products and services that are in public interest.

Reasoning Options

ByteNotes

Assertion-Reason

Medium difficulty • Check the statement and reason

Medium

Question 14

Logic Check

Assertion (A): The State Commission ordinarily functions at the state capital. Reason (R): The State Commission is established by the Central Government to handle state-level consumer disputes.

Reasoning Options

ByteNotes

Assertion-Reason

Easy difficulty • Check the statement and reason

Easy

Question 15

Logic Check

Assertion (A): The Right to Consumer Education ensures a consumer is well-informed throughout life. Reason (R): Consumer organisations and enlightened businesses play an active part in educating consumers.

Reasoning Options

ByteNotes

Assertion-Reason

Easy difficulty • Check the statement and reason

Easy

Question 16

Logic Check

Assertion (A): Consumer responsibilities are as important as consumer rights in achieving effective consumer protection. Reason (R): Consumer protection can truly be achieved only when consumers also understand and fulfil their responsibilities.

Reasoning Options

ByteNotes

Assertion-Reason

Easy difficulty • Check the statement and reason

Easy

Question 17

Logic Check

Assertion (A): Adulteration involves adding inferior substances to the product being sold. Reason (R): Adulteration is considered one of the malpractices against which the Consumer Protection Act, 2019 seeks to protect consumers.

Reasoning Options

ByteNotes

Assertion-Reason

Hard difficulty • Check the statement and reason

Hard

Question 18

Logic Check

Assertion (A): An appeal against the State Commission's order must be made to the National Commission within 45 days. Reason (R): The time limit for appeal from State Commission to National Commission is 30 days.

Reasoning Options

ByteNotes

Assertion-Reason

Medium difficulty • Check the statement and reason

Medium

Question 19

Logic Check

Assertion (A): Black marketing and hoarding lead to scarcity and rise in prices of products. Reason (R): These practices constitute unfair trade practices against which consumer protection laws are enacted.

Reasoning Options

ByteNotes

Assertion-Reason

Hard difficulty • Check the statement and reason

Hard

Question 20

Logic Check

Assertion (A): The Central Consumer Protection Authority (CCPA) regulates matters relating to violation of consumer rights and misleading advertisements. Reason (R): The CCPA was set up under the Consumer Protection Act, 2019 to replace the District Consumer Commission.

Reasoning Options

ByteNotes

Chapter sections

Chapter consumer-protection: Consumer Protection | Assertion-Reason

Assertion (A): The Consumer Protection Act, 2019 applies to both online and offline transactions. Reason (R): The Act covers transactions through electronic means, teleshopping, direct selling and multilevel marketing.

Assertion (A): A person who purchases goods for resale is treated as a consumer under the Consumer Protection Act, 2019. Reason (R): The Consumer Protection Act, 2019 is applicable to all types of buyers without any exception.

Assertion (A): ISI mark on electrical goods provides quality assurance to consumers. Reason (R): ISI mark is awarded by Bureau of Indian Standards and indicates the product meets prescribed quality and safety specifications.

Assertion (A): Consumer protection is important only from the perspective of consumers. Reason (R): Businesses can ignore consumer interests as their primary goal is profit maximisation.

Assertion (A): The District Consumer Commission can handle complaints up to ₹50 lakh. Reason (R): For complaints exceeding ₹2 crore, the National Commission has jurisdiction.

Assertion (A): 'Caveat emptor' means 'Let the seller beware.' Reason (R): In modern consumer markets, the responsibility has shifted to the seller to ensure quality and fair dealing.

Assertion (A): The Right to be Heard empowers consumers to file a complaint and get heard in case of dissatisfaction. Reason (R): Many enlightened businesses set up consumer service and grievance cells to support this right.

Assertion (A): Consumers have a responsibility to ask for cash memos on purchases. Reason (R): A cash memo serves as proof of purchase and is essential while filing a consumer complaint.

Assertion (A): An NGO can file a complaint in a consumer court on behalf of the general public. Reason (R): Only the directly affected consumer is eligible to file a complaint under the Consumer Protection Act, 2019.

Assertion (A): Business organisations engaging in unfair trade practices may face government intervention. Reason (R): Government intervention can tarnish the image of a company and hence businesses should voluntarily protect consumer interests.

Assertion (A): Product liability means the responsibility of a manufacturer to compensate for harm caused by a defective product. Reason (R): Product liability does not extend to service providers, only to product manufacturers.

Assertion (A): The Right to Safety protects consumers against goods and services hazardous to life and health. Reason (R): Electrical appliances carrying ISI marks are assured to meet safety and quality specifications.

Assertion (A): Consumer protection is important for businesses as it uses society's resources. Reason (R): Businesses use societal resources and must supply products and services that are in public interest.

Assertion (A): The State Commission ordinarily functions at the state capital. Reason (R): The State Commission is established by the Central Government to handle state-level consumer disputes.

Assertion (A): The Right to Consumer Education ensures a consumer is well-informed throughout life. Reason (R): Consumer organisations and enlightened businesses play an active part in educating consumers.

Assertion (A): Consumer responsibilities are as important as consumer rights in achieving effective consumer protection. Reason (R): Consumer protection can truly be achieved only when consumers also understand and fulfil their responsibilities.

Assertion (A): Adulteration involves adding inferior substances to the product being sold. Reason (R): Adulteration is considered one of the malpractices against which the Consumer Protection Act, 2019 seeks to protect consumers.

Assertion (A): An appeal against the State Commission's order must be made to the National Commission within 45 days. Reason (R): The time limit for appeal from State Commission to National Commission is 30 days.

Assertion (A): Black marketing and hoarding lead to scarcity and rise in prices of products. Reason (R): These practices constitute unfair trade practices against which consumer protection laws are enacted.

Assertion (A): The Central Consumer Protection Authority (CCPA) regulates matters relating to violation of consumer rights and misleading advertisements. Reason (R): The CCPA was set up under the Consumer Protection Act, 2019 to replace the District Consumer Commission.

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